Privacy policy

Last updated: January 21, 2026

Olympia The Label operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Olympia The Label is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. In the event of a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or another person or can be directly linked to you. Personal data does not include information that is collected anonymously or has been anonymized so that it can no longer be used to identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact information, including name, postal address, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit card, debit card, and bank account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account information, including username, password, security questions, configurations, and settings.

  • Transaction information, including items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, including information you provide when communicating with us, such as when you contact customer support.

  • Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information, including information about your interaction with the Services, such as how and when you access or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

  • Automatically through the Services, including from your device, when you use our products or Services or visit our website, and through the use of cookies and similar technologies.

  • From our service providers, when we engage them to enable certain technologies or when they collect or process personal data on our behalf.

  • From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, customizing, and improving the Services

We use your personal data to provide the Services to you, including fulfilling our contract with you, processing your payments, fulfilling your orders, saving your preferences and items of interest, sending account-related notifications, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience, such as recommending products based on your purchases. This may also include using your personal data to improve and further tailor the Services.

Marketing and advertising

We use your personal data for marketing and advertising purposes, such as sending marketing communications via email, SMS, or mail, and displaying online advertisements for products or Services on this or other websites, including based on items you previously purchased or added to your cart and other activity related to the Services.

Security and fraud prevention

We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and create an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communication with you

We use your personal data to provide customer support, respond to your inquiries promptly, and maintain our business relationship with you.

Legal purposes

We use your personal data to comply with applicable laws or respond to lawful requests, including from law enforcement or regulatory authorities, to investigate or participate in civil investigations, actual or potential litigation, or other legal proceedings, and to investigate or enforce compliance with our terms or policies.

How do we share personal data?

Under certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • With Shopify service providers and other third parties that perform services on our behalf (e.g. IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners who provide marketing services and display advertisements to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. These partners process your data in accordance with their own privacy policies. Depending on your place of residence, you may have the right to opt out of targeted advertising based on your online activity.

  • When you direct us or give consent to share certain information with third parties, such as to deliver products or when using social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with business transactions such as mergers or insolvency, to comply with legal obligations (including subpoenas or court orders), to enforce our terms or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data related to your access to and use of the Services to provide and improve the Services. Data you submit through the Services may be transferred to Shopify and to third parties located in countries other than your country of residence.

To operate, grow, and improve our business, we also use certain enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify. To provide these features, Shopify may use personal data collected from your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal data, including responding to requests regarding your rights. More information about Shopify’s use of personal data and your rights can be found in Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights via the Shopify Privacy Portal.

Third-party websites and links

The Services may include links to websites or online platforms operated by third parties. If you follow links to websites not controlled by us, you should review their privacy and security policies and terms. We are not responsible for the privacy, security, or accuracy of such third-party websites. Information you share in public or semi-public spaces, including on third-party social media platforms, may be viewed by others without limitation. The inclusion of such links does not imply endorsement unless expressly stated.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who are under the age of majority in their country of residence. If you are a parent or guardian and believe your child has provided us with personal data, you may contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” personal data of individuals under 16 years of age as defined by applicable law.

Data security and retention

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information transmitted to us may be at risk during transmission. We recommend avoiding unsecured channels when sending sensitive or confidential information.

We retain personal data for as long as necessary to manage your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable agreements and policies.

Your rights and choices

Depending on your place of residence, you may have some or all of the following rights regarding your personal data:

  • Right of access – to request access to personal data we hold about you.

  • Right to deletion – to request deletion of your personal data.

  • Right to rectification – to request correction of inaccurate personal data.

  • Right to data portability – to request a copy of your personal data or its transfer to a third party under certain circumstances.

  • Managing communication preferences – you may opt out of promotional emails at any time via the unsubscribe link. You may still receive non-promotional emails related to your account or orders.

If you reside in the United Kingdom or the European Economic Area, you may also have the following rights, subject to local law:

  • Right to object and restrict processing – to request that we stop or limit processing for certain purposes.

  • Withdrawal of consent – where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing.

You may exercise your rights through the Services or by contacting us using the details below. Exercising these rights will not result in discrimination. We may need to verify your identity as permitted by law. You may appoint an authorized agent to act on your behalf, subject to verification.

Complaints

If you have concerns about how we process your personal data, please contact us using the details below. Depending on your residence, you may have the right to lodge a complaint with the appropriate data protection authority. A list of supervisory authorities in the European Economic Area is available upon request.

International transfers

Your personal data may be transferred to, stored, and processed outside your country of residence. When transferring data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved safeguards, unless the destination country provides an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on this website and update the “Last updated” date as required by law.

Contact

If you have questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us by email at olympialabel@gmail.com. For the purposes of applicable data protection laws, we are the data controller of your personal data.